Shipping Instructions

    Single Hard Drive
  • Place your hard drive in an anti-static bag if possible. Using bubble-wrap or foam, make sure that there is at least 1" (2.5cm) of foam or bubble-wrap all around the drive.
  • Put the drive in a cardboard box and make sure the drive will not move around during shipping.
  • Include all your contact information and a brief explanation of the problem. We will call you when we receive your media to confirm receipt and provide a job number.
  • Send by Australia Post - Express Post, please send to the Postal Address.